Privacy Policy

1. Introduction

Welcome to Matthews Electrical Services (SW) Ltd (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit https://www.messw.com/ (“Website”).

By using our Website, you agree to the collection and use of information in accordance with this policy.



2. Information We Collect

We may collect the following types of personal data:

a. Personal Data You Provide Directly
• Name
• Email address
• Phone number
• Message or enquiry details
This typically happens when you fill out our contact form or get in touch with us.

b. Technical Data We Collect Automatically
• IP address
• Browser type
• Device type
• Pages visited
• Cookies and similar tracking technologies
This may be collected by analytics tools (e.g., Google Analytics).



3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide our services
• To improve our Website and user experience
• To send you notifications or updates if you request them
• To comply with legal obligations
• To monitor and analyse usage and trends (e.g., Analytics)

We do not sell your personal data to any third parties.



4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent – where you have provided clear consent
• Contractual necessity – to perform a contract with you
• Legitimate interests – for improving our Website and services

We will always make sure your data is processed fairly and lawfully.



5. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about how you use the Website. Cookies help improve your experience and help us understand usage patterns.

You can manage cookie preferences through your browser settings. For detailed information about cookies, please refer to our Cookie Policy (if separate) or adjust your browser settings.



6. Data Sharing and Third Parties

We may share your personal data with:

• Service providers who help operate our Website (e.g., hosting, analytics)
• Law enforcement or regulatory bodies if required by law

We require all third parties to protect your data and not use it for other purposes.



7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Data that is no longer needed will be securely deleted.



8. Your Rights

You have certain rights regarding your personal data under the UK GDPR, including:

• The right to access your data
• The right to correct or update your data
• The right to request deletion
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the details below.



9. Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. However, no internet transmission is completely secure.



10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised accordingly. We encourage you to review this policy periodically.



11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Matthews Electrical Services (SW) Ltd
Email: matthewselectrical@hotmail.com
Telephone: 07929 834633 / 01823 444487